🚀Connecting the WhatsApp API with ActiveMSG

Overview

ActiveMSG provides an integrated platform for managing WhatsApp messaging. By following this guide, you can connect your WhatsApp Business account with ActiveMSG to leverage enhanced messaging and automation capabilities.

Prerequisites

Before starting, ensure you have:

  • An ActiveMSG account

  • A WhatsApp Business account

  • Access to the Facebook Developer portal

  • A verified phone number for WhatsApp Business

Registering with ActiveMSG

  1. Create an Account:

    • Visit the ActiveMSG website and sign up for an account.

    • Complete the registration process by following the on-screen instructions.

  2. Login to Your Account:

    • After registration, log in to your ActiveMSG account to access the dashboard.

Setting Up Your WhatsApp Business Account

  1. Create a Meta Business Account:

    • Go to the Meta Business Suite.

    • Click "Create Account" and follow the steps to set up your business profile.

  2. Verify Your Business:

    • Navigate to "Business Settings" and complete the verification by providing necessary documents.

Generating API Credentials

  1. theRegister Your WhatsApp Business Account:

  2. Create a WhatsApp Business App:

    • In the Facebook Developer portal, go to "My Apps" and click "Create App."

    • Select "Business" type and fill in the required details.

  3. Generate Access Tokens:

    • Go to "Settings" > "Basic" in your app dashboard.

    • Copy your "App ID" and "App Secret."

    • Generate an access token for API requests.

  4. Obtain Phone Number ID and WhatsApp Business Account ID:

    • Navigate to the Facebook app, then go to "WhatsApp" -> "API Setup."

    • Copy your "Phone Number ID" and "WhatsApp Business Account ID."

Configuring ActiveMSG

  1. Access API Integration:

    • In your ActiveMSG dashboard, go to the "API Integration" section.

  2. Enter API Credentials:

    • Input the following details:

      • App ID: Enter your App ID

      • App Secret: Enter your App Secret

      • Phone Number ID: Enter your Phone Number ID

      • WhatsApp Business Account ID: Enter your WhatsApp Business Account ID

  3. Save Configuration:

    • Save the configuration to establish the connection between ActiveMSG and your WhatsApp Business account.

Testing the Integration

  1. Send a Test Message:

    • In the ActiveMSG dashboard, go to the "Test Message" section.

    • Enter a recipient's phone number and a test message.

    • Click "Send" to verify the integration.

  2. Verify Message Delivery:

    • Check the recipient’s WhatsApp to confirm the message was received.

Handling Webhooks

  1. Set Up Webhooks:

    • In the Facebook Developer portal, navigate to "Webhooks."

    • Configure your webhook endpoint using the following example details:

      • Webhook callback URL: https://activemsg.com/whatsapp/webhook/YOUR_UNIQUE_TOKEN

      • Verify Token: YOUR_UNIQUE_VERIFY_TOKEN

    • Note: Replace YOUR_UNIQUE_TOKEN and YOUR_UNIQUE_VERIFY_TOKEN with your unique values provided by ActiveMSG.

  2. Verify Webhooks:

    • Complete the verification process by providing the verification token and URL.

  3. Enable Message Handling:

    • In the Webhook fields, select "Messages" under "Manage" to enable message handling.

Best Practices

  • Security: Keep your access tokens and credentials secure and confidential.

  • Rate Limits: Adhere to API rate limits to avoid service throttling.

  • Compliance: Follow WhatsApp’s messaging policies to ensure compliance.

FAQs

  1. How do I reset my access token?

    • Go to your app's settings in the Facebook Developer portal to regenerate the token.

  2. What message types are supported?

    • The API supports various message types, including text, media, and templates.

Support

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